Spa Operational Support

We believe that an independent mystery spa audit can be extremely helpful in not only revealing shortcomings and missed opportunities in a spa, but to also acknowledge what is working successfully. The Raison d’Etre spa audit is one of the most comprehensive spa specific auditing systems available today.

Our system allows us to assess every aspect of the spas operation from which we compile a detailed audit report, compete with a comprehensive action plan for successful implementation.

Welcome to Raison d’Etre, where we can help you with finding the perfect job for you. Being both consultant and operator, we understand how important it is to match employer with employee, to create that fit where individual growth and development can take place. We match your skills and personality with the requirement and “personality” of the employer, and we see that we place candidates where they wish to stay. The career opportunities are around the globe. We are actively seeking candidates for the following positions.

• Spa Directors
• Spa Managers
• Assistant Spa Manager/Director
• Alternative Health practitioners
• Spa Specialists (If you have skills such as healing, craniosacral, kinesiology and so forth that qualifies you for more specialised positions)
• Spa Therapists and beauticians
• Personal trainers, yoga instructors, pilates instructors
• Head trainer

We also often get interest to work corporately within Raison d’Etre and although we do not have positions available at the moment, we are expanding and there may be positions available in the near future.. The prerequisite is that you have minimum of 5 years of operational experience as Spa Director/Manager, Trainer, Spa business development or similar for us to consider your application. We would like you to be specific on how you can be of service to us and ask that you carefully read what our services are here and then specify which services you would like to carry out for Raison d’Etre.

For more information please e-mail us at info@raisondetrespas.com

Since our founding, we have developed a proven S.O.S trouble-shooting package, which has positively turned around a number of spas, resulting in an increase of revenue of between 30% and 125%.

We offer to assess all aspects of the spa operation or those you have already identified as needing attentions, including:

• Guest experience
• Service and treatment quality
• Facility standards
• Management
• KPI’s
• Finance

The result is a detailed report and a recommended action plan. You then have the option hiring our experienced staff to implement improvements on site.

Whether your spa is in trouble and needs a complete overhaul or just some minor, yet important improvements, our Spa Audits and standards ensure success.

We have a team of highly qualified and experienced trainers who specialise in:

• Treatment development
• Treatment training
• Customer service and emotional hospitality

Our trainers will first assess the current level of your standards and then be able to devise a training program to address the most immediate needs for your operation.

For therapists this can either be to deepen the understanding of Anatomy and Physiology or to expand on your therapist’s techniques and knowledge, to enhance the overall quality and integrity of your treatments.

We also offer customer service training for all staff, to motivate them to find their inner spark to deliver great service to your guests.

Lastly, our trainers can also assist you in developing signature treatment to support your spa concept and enhance your menu.